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Revocation

GLORIA

Equipment for Home and Garden

Cancellation policy

Right of cancellation

You have the right to cancel this agreement within 14 days without being required to state any reasons for doing so.

The cancellation period is 14 days starting from the day that you or another party (not the carrier) named by you takes possession of the goods, or in the case of delivery of goods in multiple consignments, starting from the day that you or another party (not the carrier) named by you takes possession of the last consignment.

To exercise your right of cancellation, you must issue a clear declaration to GLORIA Haus- und Gartengeräte GmbH, Därmannsbusch 7, 58456 Witten (Email: info@gloria-garten.de, Fax:+49 (0) 2302 / 700-46 Telephone +49 (0) 2302 / 700-0 by standard letter, fax or email stating your decision to cancel this agreement. You can also visit our website (www.gloriagarten.de or www.klick-and-go.com) and complete and send us the cancellation form template or another clearly formulated declaration electronically. If you use this option, we will send you a prompt confirmation (e.g. by email) of the receipt of a cancellation sent in this way.

To satisfy the cancellation period it is sufficient that, prior to the expiry of the cancellation period, you issue send the notice stating that you are exercising your right of cancellation.

Consequences of cancellation

If you cancel this agreement we shall be required to repay all payments received from you, including the delivery costs (with the exception of additional costs resulting because you have selected a method of delivery other than the cost-effective standard method of delivery offered by us). This repayment shall be made promptly and no later than 14 days from the day that we receive your notice to cancel this agreement. In making this repayment we will use the same method of payment used by you in making the original payment, unless an alternative method is expressly agreed with you; in no event will we deduct any charges in respect of this repayment. We are entitled to withhold the repayment until such time that we have received the returned goods or until you have proven to us that you have returned the goods, whichever occurs earlier.

You must return or hand back the goods without delay and in any case within 14 days from the day that you issue your notice to cancel this agreement. The goods must be sent back or handed back to GLORIA Haus- und Gartengeräte GmbH, Därmannsbusch 7, 58456 Witten. This time period is satisfied if you dispatch the goods prior to the expiry of the said 14-day period.

You are liable for the direct costs of the return consignment of the goods.

You will only be obliged to reimburse any loss in value of the goods, if the loss in value is attributable to you having handled the goods in a manner not necessary for checking their quality, characteristics or functionality.

GLORIA Haus und Gartengeräte GmbH, 2014

 

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